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Northwestel Changes Liability Release Form After Refusal To Sign

An article from CBC News North

NorthwesTel has changed its consent and release forms after a Whitehorse homeowner refused to sign it.

Last month, David Hedmann refused to sign a form releasing the company and its subcontractors from liability if they damaged his property while doing work on his street.

He checked with his insurance company, which recommended he not sign the form. Other homeowners on his street also refused to sign.

NorthwesTel has now dropped the release portion from the form but it still maintains the form is not something new.

“This was a standard form that we’ve been using for years and years and we’ve never run into any incidents in the past and any complaints from the customers,” said Christiane Vaillancourt, a spokesperson for NorthwesTel.

“We are very careful of returning the property or any damage we do to as near the condition, using reasonable care.”

The previous form released the company from any liability associated with work it’s doing on private property, and assigned that liability to the homeowner.

Vaillancourt says all the affected homeowners have been offered the new form to sign.

She says the new form will be used in the future when the company goes onto private property. However, the new form does not say the company accepts liability for any potential damage.